Returns & Exchanges
We want you to love your furniture hardware as much as we do, which is why we offer a 30-day return policy for unused items in their original packaging. Simply contact our support team to initiate a return if your hairpin legs or accessories aren't the perfect fit for your project.
Return Process
- 1.Initiate Your Request
Email our support team with your order number and the reason for your return within 30 days of delivery.
- 2.Prepare Your Package
Carefully pack the items in their original box, ensuring all screws and floor protectors are included to prevent damage during transit.
- 3.Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned hardware, we will issue a full refund to your original payment method within 5-7 business days.
